Allergic

My son seems to be allergic to the face pad. Our quest 2 isn’t in the recall which replacement face pad do I need to purchase.

Resident eve Ik 4 game code isn’t working

We just got this unit from target and the code inside the box on the card isn’t working, when entering the code it says it’s already redeemed. The code expires at the end of this month, and my kids are really looking forward to this game. What can I ...

Payment keeps failing WHY?

All payment methods not working trying credit card and PayPal but won’t work? Is system down? Free games will work and previous purchases work but before?

Referral

My friend sent me a referral link and I went to click it and it launched the app. I presumed it knew he linked it so I registered my vr headset and we both have yet to receive the credit. After messing about and saw online i found out it was to send ...

Stick drift so incredibly bad

My stick drift is so bad if I go forward I go **bleep**ing backwards. Its so bad i cant play any game on my quest. I’m not buying a 75 dollar replacement that will most likely do the same thing after a month. I don’t have WD40 contact whatever. I’m n...

Date Of Birth

I accidentally made my birth date September 8, 2006 instead of September 8, 2004. My actual age is really 18 and I would like a change in my account's date of birth. If you are available, please help me change my date of birth.

Can’t find code to redeem best saber

Hi there, I bought meta quest 2, got sent an email to redeem beat saber, but i I didn’t get sent the code to redeem it, can you please get back to me, thanks

Left controller not pairing . Tried all the tips and still not connecting.

I have tried all of the tricks with the battery, pressing the home button ect.

My oculus quest 1 doesnt let me log in

My oculus quest 1 has had a meta horizon update and ever since then I try to sign into the account on my oculus but it doesn't let me it says that the system needs and update but when ever I go to check its update it says that it doesn't need any so ...

Suspended account

I set up a FB account for my kids meta profile a year ago. While trying to set up the new meta account I entered the wrong birthrate and it locked the account. It wants an ID to unlock the account but I dont have one with their profile name. I am set...

Whenever my headset goes into sleep mode it turns off the Wifi

I was trying to download a game and whenever I put my headset into sleep mode to let it download it just shut off the wifi. Its so annoying I can’t download the game. It shuts off within a time of say a minute to a couple hours after I put it into sl...

cancel account deletion

Can you cancel my account deletion

Coming Soon

I have played Horizon Worlds since I got my Quest 2 I played with friends and went to a few venues. My account is in good standing never an issue with the Quest 2 or my FB account. I took a second job for Christmas and hadn't had time to play for abo...

Downloading Walking Dead from store

First time user of Oculus, been trying to download Saints and Sinners for several hours but it’s crawling (although seems to go faster when wearing hesdset) and keeps restarting. Anyone know any way to make it quicker!

Beat Saber

I got a oculus with beat saber and then returned it for a better deal which also has beat saber. But now I can’t download the game. How can I redownload beat saber?

Unable to redeem free beat saber with new quest 2

Just opened a brand new meta quest 2 which included a redemption code for Resident Evil (which I was able to successfully install), but it was also supposed to come with best saber which I am NOT able to install. I have tried clicking on the redeem b...

Dont have code for Resident Evil 4 code in Meta Quest to Box

Oculus

I just got a new oculus quest 2 and I went to redeem Resident Evil and it’s not in my box anywhere. Is there another way to find the code? Thanks!

Change age

I messed up my age while logging in and now I can’t play resident evil

Turns off after 45 seconds

Just got the Meta Quest 2 for Christmas. It's fully charged and when I turn it on to finish the setup process it shuts off before I even finish. Really aggravated because these aren't cheap and we just got it. Need help!

Black sceen

I brought my son meta quest 2 hes only used it once now we have got a black screen we have tried to hard reset on it we can hear the music on but no screen

Did not receive beat saber on quest 2

Hi, I just bought a Quest 2 and installed it yesterday. I made an account and everything but never got the notification that I will receive beat saber for free. I also did not get an email (not even in my spam) with a code or anything. Is it possible...

beat saber trying to charge and it says it should be free

beat saber trying to charge and it says it should be free

Unable to pair on iPhone SE

Brand new Meta Quest 2, we've used one before. We've tried all the recommended steps, turning Bluetooth on and off, turning the quest 2 off and our phone at the same time then turning them back on, factory reset, ECT. It won't go past the pairing cod...

Unable to look at friends list

I'm currently unable to look at my friends list, whenever I open the app for the friends list and it says that I need to log into Facebook to be able to use the social features on Oculus, when did this happen? I set up a Horizons account so that I di...

Meta Quest 2 Resident Evil Code Not In Box

I purchased the Meta Quest 2 bundle with Resident Evil 4 and BeatSaber. I was able to download BeatSaber but I did not have a download code for Resident Evil. Can someone help?

Share/Cast app disappeared

Bought a new Quest 2, set up and all fine, Share/Cast app available. Switched back on this this morning and app gone? Any ideas, anyone can help ? Cannot cast to Tv only through iPhone

Setup

Setting up oculus 2 for the first time. I’m at the screen to pair headset with iPhone. I have Bluetooth on on phone, but the headset isn’t discoverable...I’ve tried pushing the oculus button as well as the back buttons, but it won’t leave the screen....