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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest 2 is charging extremely slow it takes forever.

I haven't used my oculus in a while (last time was about 3 months ago) its not in the most recent update cause of that but, whenever I charge it with the charger it came with or any other it still takes 1 hour just to reach 2% and ive tried to factor...

Aderable by Honored Guest
  • 516 Views
  • 1 replies
  • 0 kudos

Oculus how to auto connec limited wifi

when I use the Oculus quest2 in the Lan,it always disconnect the limited network when the Oculus sleep times hasbeyond 30 minutes .it makes me sad because i have always connect the wifi

4396yyds by Honored Guest
  • 306 Views
  • 1 replies
  • 0 kudos

White orbs looks like starlink

Have my Quest 2 for less than a year. Everything was going fine until I powered it on yesterday and I have these 3 or 4 white orbs on a diagonal line. It looks like the starlink satellite if that makes sense? Some are saying it sun damage but I don't...

Jack_0106 by Honored Guest
  • 611 Views
  • 4 replies
  • 0 kudos

Accidentally block my friend

I have block my friend for error, now i can't him see anywhere, how i can unblock him ? Plz help me because i would play ultimach 

PoyoLoho by Honored Guest
  • 448 Views
  • 1 replies
  • 0 kudos

Robo Recall missing in Metalibary

I have connected my accounts from insta and facebook from the Oculus- to the new Meta Store. I bought the touch controllers at the time and they came with the Roborecall app.This was also linked to my account.Now I have tried to link all accounts wit...

Update Account Information

So I created a ticket maybe a week ago about changing my username. And long story short I figured out how to change it and assumed the ticket would be dismissed. But now, I need to change it again because of a change in my esports team.So I created a...

EK-Genik by Honored Guest
  • 570 Views
  • 1 replies
  • 0 kudos

Cannot get horizon worlds in Israel

Hi Team,I cannot get horizon worlds in Israel - says coming soon. I wanted to explore the new thing and see if I can express my creativity there... frustration meanwhile.

slonokot by Honored Guest
  • 715 Views
  • 1 replies
  • 3 kudos

Changing password

I tried to change my password for the new Meta account but I never get the email with the code I did check the email address and it is correct any help would be appreciated

Resolved! Golf + quit game

Hi everyone, does someone know how to quit the game without restarting the head set? Thanks

Anonymous by Not applicable
  • 589 Views
  • 1 replies
  • 0 kudos

Resolved! SOLVED

Left ShutdownLeft startupRight Shutdown           

LEFT VERTICAL BARS 2.jpg LEFT VERTICAL BARS 1.jpg RIGHT HORIZONTAL BARS.jpg
celozzip by Honored Guest
  • 3171 Views
  • 3 replies
  • 0 kudos

Getting beat saber for free

I bought my quest on a different account and then when i tried to log in it wouldnt let me log in with the account i bought the quest with. is there any way to merge the data and get beat saber.

snolidice by Honored Guest
  • 326 Views
  • 1 replies
  • 0 kudos

Resolved! Oculus stole my device

So, oculus stole my device. My quest 2 got bricked after a software update (duh), so I had to send my device back to oculus. They received it on August 10. Based on the company policy - I should have received a replacement in 8-12 business days. I al...

lokki007 by Explorer
  • 1545 Views
  • 6 replies
  • 2 kudos

Resolved! Best upgrade from Rift CV1?

Hey all, Long story short - my dog ate through my Rift CV1 cable. Yep, that timeless excuse is an actual reality for me now and, sadly, I'm told by Oculus that I cannot purchase a replacement cable, leaving my beloved and perfectly-working headset, t...

sad-days.jpg

Can’t pair replacement

I got a replacement Quest 2 today but can’t pair it. I got 5 numbers in the app and the glasses and app is connected but after a while it says can’t pair. I have restarted everything, uninstalled app, nothing helps. In my app account I still see my o...

Lovefall by Honored Guest
  • 329 Views
  • 1 replies
  • 0 kudos

Resolved! Quest 2

Just turned on my headset and my profile and all my apps are gone! Since this has changed to META which sucks btw! Nothing works! Unable to get any updates and apps I paid for are not there. FuriousGreyrider

dsladen by Explorer
  • 1370 Views
  • 9 replies
  • 1 kudos

Changing My Username

So I created a ticket maybe a week ago about changing my username. And long story short I figured out how to change it and assumed the ticket would be dismissed. But now, I need to change it again because of a change in my esports team.So I created a...

EK-Genik by Honored Guest
  • 281 Views
  • 0 replies
  • 0 kudos

Resolved! No "Connect Move to Oculus Mobile App" in Move app settings

Hello,I am hoping to connect the oculus move app to my apple health app. Unfortunately, I do not seem to have that option available even though it was suppose to have been released to everyone. I am on the latest software, and even tried factory rese...

jmbjmb98 by Honored Guest
  • 6886 Views
  • 43 replies
  • 1 kudos

Lost game library

Hi, I lost my game library. I submitted a ticket to tickets.oculus.com but the sytem does not work. It says I don't have access to see anything. I keep getting e-mails that ticket is updated, but I cannot see what they are writing, I cannot call them...

Oculus help

Does quest link work with windows 11? If so what do I do to fix it all I get are three white dots

vwi5price by Honored Guest
  • 331 Views
  • 1 replies
  • 0 kudos

games bought on head set or app not showing any more

why for a luddite non rocket scientist tech like me can you not just get through to the support centre with a question to ask with an answer maybe telling me what to do i’m sent everywhere asked to log in numerous times it is made so difficult for th...

Oculus pairing issue- no resolution

Purchased oculus in December. In august began to see horizontal lines on the screen of the device. Troubleshooted and oculus support determined I needed to return oculus headset and they set me a refurbished one. It would not pair with my oculus acco...

Can't get rid of pairing screen.

Started the Meta Quest 2 Headset. It asked for and got a WiFii connection and then updated the headset and controller. So far so good.Installed the PC Oculus app and configured for the headset. It accepted the USB connection, tested it and found if O...

Kapock by Honored Guest
  • 653 Views
  • 3 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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