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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Pairing Quest 2 with iPhone 12 shows "NEARBY" then "NOT FOUND"

I was able to get my Quest 2 to pair with my iPhone, both devices showed the 6 digit code and it paired, and is connected. However in the Oculus app, when I launch it and go to Devices, it shows as "NEARBY" but after a couple seconds it changes to "N...

uzig718 by Honored Guest
  • 348 Views
  • 0 replies
  • 0 kudos

Logitech keyboard support

Hi, I wonder if someone can confirm something before I pull the trigger on an order, Logitech MX Keys keyboards are now supported after last update, are both supported, MX Keys and MX Keys Plus? I'd really prefer the Plus with the numeric keypad, can...

skivit76 by Honored Guest
  • 4034 Views
  • 15 replies
  • 0 kudos

Population one refund

I'd like to request a refund of the fame since I only own a quest 1 and won't be ae to play it anymore.

LeSaph by Honored Guest
  • 747 Views
  • 3 replies
  • 1 kudos

Help me ARRRGHHHhhh :) Trying to extend my Rift S

Hi there, I've recently tried to extend my Rift S [5 feet + whatever the headset length is] via a Cable Matters Repeater and various cables [ please see links below ] DIsplayportCable: https://www.amazon.co.uk/gp/product/B088GW86R9/ref=ppx_yo_dt_b_as...

Replacement taking ages

I've been waiting for my replacement quest 2 for 6 weeks now. Has anyone been waiting longer I wanted to know how bad the returns and replacement system is.

Pairing

Need help please. Got a replacement headset today. This is the 4th headset I've had. Cannot get further than the screen with the code to setup new headset. On the mobile app is shows the code was successful and I am not paired, but the headset doesn'...

Quest 2 w/ Link Cable crashes frequently.

At least 50% of the time I go to play something on PC with the link cable the whole Oculus part of the set up just slows to an almost freeze and makes the game begin reacting erratically in my view. On the computer itself the game is running fine wit...

Kurwa94 by Honored Guest
  • 8081 Views
  • 2 replies
  • 0 kudos

Returned a faulty left controller no replacement sent

So I returned a faulty left controller over 2 weeks ago. It was delivered and returned to oculus as I have proof of delivery with dhl. Now for some reason oculus will not send me out a replacement controller. They say that’s it’s under review. My gue...

kidretro by Honored Guest
  • 1803 Views
  • 10 replies
  • 0 kudos

Resolved! New update make aftermarket link cable bad quality

Just updated my headset and started using my link cable which is perfectly fine and now the stream quality is weird and bad. Ask 2 other friends to update theres and they have the same brand cable and are having the same issue. I see other posts abou...

Zeltrax by Protege
  • 1252 Views
  • 4 replies
  • 1 kudos

Left controller broke

So i was playing gorilla tag and was really engaged and really close to the wall and I hit it with my controller and came here to get a new one but my mom apparently thought you cant so she threw the broken one away I hope that's not a problem... and...

zukaba by Honored Guest
  • 324 Views
  • 1 replies
  • 0 kudos

GPU usage randomly spikes resulting into a massive FPS drop

So i have asked about this problem on an another forum, and somebody told me when they switched from the Rift S to the oculus quest 2 they started to get the same problem. I'm using the Oculus quest 2 with a link cable. The game i get this problem on...

CheemsO by Honored Guest
  • 1521 Views
  • 0 replies
  • 1 kudos

Free trial and game gifting

Got the free trial of climb 2 then recently my wife gifted me the game for full price but I can't redeem it we even used the in oculus account selection and even when I encountered the store prompt to redeem it then kept saying I already owned it whi...

Oculus Quest 2 - framespikes & stuttering

Hello,I've got a performance issue with my OQ2 and I don't know where the problem comes from.Basically the game (Half Life Alyx) is stuttering like crazy, and this no matter what the graphics settings are. Here's what it looks like with the Lost Fram...

NemosOQ by Honored Guest
  • 780 Views
  • 1 replies
  • 0 kudos

Oculus 1 needing update but doesnt have the option to.

My Quest 1 is an original quest that I've had for many years.I hadn't used it for a couple weeks but when I did use it it said I needed to have an update done. So I checked for an update and I didn't see one so I restarted the vr and still nothing. I...

Dan12421 by Honored Guest
  • 352 Views
  • 1 replies
  • 0 kudos

Lost all games kind of

My headset kept nagging me to make a meta account so I did now if I go on the oculus app on desktop or pc it says I don’t have any of my games, move isn’t synced and I can’t cast. The games are still in the headset but when I try to buy a game it sti...

pi.r2 by Honored Guest
  • 391 Views
  • 2 replies
  • 0 kudos

Havent Got refund money back

So i refunded bone lab and it has been 3 days and i Got the refund acepted e-mail and i Can i Got a notification that i Got the money but when i look at my bank account the money is not there please help

Pressure off the back of the head

Looking for some help. I have recently had a head injury and can no longer take the pressure the headset puts on the back of my head. I haven't been able to use my headset in months. Does anyone know of a product or design that would help? I do have ...

Horizon Worlds “Eligibility”

I’d like to know why there are people who aren’t “eligible” for Horizon Worlds. So far there hasn’t been a real explanation given other than being told we aren’t welcome to enjoy the experience as equally as others. So many of us would like to know s...

Quest 2 link cable is messing up.

So around the start of January i got a quest 2 with a link cable (KIWI design) and recently it has started bugging out, after 10 - 15 minutes of use it will disconnect and go back to the quest 2 home lobby, if i try and reconnect it it’ll work for ar...

Can't install game onto Occulus Quest 2 headset.

Hi, i purchased a game through PC thinking as it was linked to my Oculus account, it would automatically download on to the headset, but this isn't the case. Please can you help me get this onto my headset. RegardsAdrian

Payment methods not working

I have been having problems with adding payment methods to my account I’ve tried placing many cards and a pay pal but no luck I’ve made a purchase before with a US merchant I've tried switch devices and networks and network locations but nothing so w...

Pijuc by Honored Guest
  • 629 Views
  • 2 replies
  • 0 kudos

My games and download a game won’t work

So I got onto my oculus went to the store and wanted to get a new game took a bit to load then said oops there was a problem try again later same with my explore so I went to my oculus app to download my new game i bought it then it just said queued ...

Can't get Airbridge to start Airlink

I just got my Dlink Airbridge, it seemed like everything was going to be very easy. I updated the Oculus app and made sure the Quest 2 was updated, went through the bridge setup in the PC app, and then connected to the bridge wifi just fine in the he...

Mizleplix by Honored Guest
  • 1504 Views
  • 4 replies
  • 1 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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