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Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Cancel Request to Delete My Account
Please Help Me... How do I stop the request for account deletion?? I have tried everything. I am about to call it quits.
Can't get my PIN
I do not have the email anymore where my PIN is being sent and need to reset. I can not find whete to send a message for help.
Occlus Quest 2 Not connecting to PC via air link
Hello, I am trying to connect my Oculus Quest 2 to my PC via Air Link. When I am in VR on the Air link menu I can see my PC, but when I click pair nothing happens the pair button just sort of greys out and says launching, but nothing changes. I have ...
strange graphics card noises after downloading oculus link.
my graphics card started making strange noises similar to the old hdd drive after downloading oculus link. when starting any game, for example gta5 or any other fan, does not work. the graphics card is rx6600xt. it only starts working normally when t...
Replacing my controllers
My controllers have bad stick drift even with the dead zone applied the controller also have scratch marks all over them so I’m wondering if I can get a replacement of new controllers
Power button and charging LED doesn't work.
My headset can charge but I can't restart it or turn it off. I have already factory reset it and nothing fixed it. I made sure the ribbon cable wasn't unplugged or torn for the LED and button. I am just asking for help or if anybody else has this iss...
Ultra wings 2 -- pay for fuel?
Hi I bought this for my son. he is telling me that he's being hit up to "pay for fuel" what's up with this. I did into expect to shell out for the game, and then get hit with this. I'm pretty upset if this is how this ecosystem works.
I can't login to my oculus app on PC
Hi, I can't login to my oculus app on PC. It has nothing to do with the hardware - the hardware is not connected (Quest 1). I have checked and changed my password and I still cannot login. I can login fine to this forum using my account, just not the...
Casting No Longer Works
Hi, I have a Quest 2 and a Samsung S7 Plus tablet. When i first purchased both and up until recent updates of headset and app i used to be able to cast from the headset to the tablet. since recent updates i can no longer cast successfully. The circle...
Occulus Acct Merged with Now deleted Facebook acct
I purchased a Occulus Quest 2 in 2020. I made an Occulus account and apparently merged it with a Facebook account. Facebook account has since been deleted. I was prompted by my Occulus to sign up for Meta account. I am unable to do so, because I have...
Hacked Oculus Account?
During the recent outage my Oculus and Facebook accounts were merged while I was locked out. I tried customer support but the person supposedly helping was obnoxious, unhelpful and chose to completely misunderstand what I was saying. He has sent emai...
Oculus quest 2 won't pair to my pc or link with air link.
I have been using my oculus quest 2 while hooked up to my pc for several months. I have been able to use air link as well as hooking it up with a cord. After Tuesday, when I pull up my oculus app, it shows no device connected. I have tried to pair it...
Resolved! I can’t use Horizon Worlds because it’s stuck on the go to meta.com/setup screen
I can’t use Horizon Worlds because it remains stuck on the go to meta.com/setup screen even though I’m signed into my Meta account on my headset. Horizon Worlds stopped working after I merged my Facebook with Meta. I uninstalled and reinstalled Horiz...
Air Link crash/disconnect within minutes.
Issue:Within minutes of connecting via AirLink, Quest 2 would freez/screen stops moving (looking around shows black, edge of the last visible scene are cut, looking behind shows same scene upside down), sometimes buttons are super slow to respond, an...
Horizon world is garbage
The app isn't working. It keeps telling me that I'm not able to travel.
Can't access Oculus Media Studio any more
I have previously successfully uploaded and published several VR180 videos to OculusTV using Oculus Media Studio. I have a new video ready to upload but now when I go to Oculus Media studio I get a message telling me: "Connect Your Oculus Account to ...
Oculus Windows App opening and immediately crashing
Hey there, Ever since I installed Bonelab, the Oculus App got stuck on launching in the Oculus App Status. Now, after having completely removed the app several times with all it's sub-folders and reinstalling, it keeps launching and crashing after 2 ...
Controller keeps wigging out
Hey oculus my controllers keep bugging out and the sticks keep violently moving around, causing me to spin around even when I'm not touching the sticks,
Oculus turns black
Whenever I am playing my oculus on the game Pavlov about 15 minutes until playing my oculus will just turn black and it will just be black and I have to turn off my oculus turn it back on and wait for it to not be black and then I’ll have to it will ...
Support Ticket
When I try to submit a support ticket it instead takes me to the get support page instead of letting me write out a ticket. I am trying to write a ticket about the face covers.
Wrong platform
Purchased l.a noire for rift, I have quest 2, can I get a refund.
Quest 2 Controller glue
My controller on my quest 2 had the glue come loose that holds the ring together. Anyone know the best method to repair this? Is there a specific glue/ adhesive to use?
How to connect to the Wifi -> Update required error
Hi, I just acquired a Quest 2, and after I turn it on, I stay stuck at the pairing screen for the controller. The solution I find is to use the 5 digit, code on the oculus app to set it up, but once this app is dowloaded, it tell me that an update is...
Resolved! Right controller suddenly won't connect and not visible in game
I factory Reset my Quest 2 this afternoon just to have a clean start and noticed only the left controller was visible in game. I rebooted the goggles and still the same. The right controller was not visible even tho it was showing both controllers at...
Oculus isnt syncing the media from headset.
Hello, I am having an issue with the oculus not syncing the media to the phone, when it says it is. Is there any actual way to fix it? If so please respond!
headset wont power on past oculus/meta/facebook logo
hello im harry and i own a 128gb quest 2 i've had it since christmas and have had to replace my right controller due to it not powering on after getting the replacement in February all's been well until recently (except for my left controller beginni...
HELP OCULUS LINK IS REALLY LAGGY
oculus link has always worked fine and ran great on my computer even with high quality games but whenever i load into the oculus link home my screen tears and lags terribly im not sure whats causing it i tried many methods to fix it nothing works i h...
Oculus quest 1 not pairing (believe its firmware related)
I'm having an issue with the quest one not pairing to any phone/tablet.I haven't used it in about a year and come to turn in on a few days ago. The menu screwed up so I factory reset the headset. I've been through all the troubleshooting steps I can ...
Where to find latest firmware for manual Oculus Quest 1 upgrade
Hi. I have a Quest 1 that won't pair with my phone/account. I've done all the usual troubleshooting with no luck. I've read about doing a manual firmware upgrade, but I don't know where to get the latest firmware for a Quest 1. There's plenty of info...
Headset strap clips broken
The small oval clips marked L and R broke. I can’t find replacements. Any one know?
