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beat saber, all the music packs ..over 40 other apps .. all disappear. new ones not Mine were add ?

Joshholiday
Honored Guest

It seems my account was hacked and my music 2k in music and apps were stolen.  And other ones added.  The support seems to be the ones doing it as their repeated fake reaction and lack fo any intelligent response  remedy. With no remedy. They say it is their colleague's...  does that mean they r using my account and just not allowing me to ??   Why give any $ to invest if they just steal all the apps n use it for themselves ??

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Joshholiday! Getting back to your games on your account is always a top priority, so you can continue enjoying your VR experience. If you can send us a private message, we would be more than happy to look into this issue further with you! All you need to do is select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember that you must be signed in to the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Still no honest response.  Nor has any of my apps been returned 

 

We assure you, we want to assist you as best as we can with getting back into your account so you can get back to your games. The best way we can locate the correct account is through a private message. This way, we'll be able to ask for information related to the account you mentioned not having access to and help you get back into it. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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