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black pixel on both panels/lenses??

ChrisKobar
Explorer

Hi everybody, i got a quest 3 a couple weeks ago. Mainly i use it for a sailplane-sim.

i'm on v67 now. (from 65 to 66 )

 

Since the upper half of the picture is light blue sky in that sim or clouds most of the time, i noticed a tiny black dot, wich is in the same spot on both panels. 

First i thought it was dust or an error on the prescription lenses. But even with my glasses and without the lenses the spot is visible, also without my glasses.(blurry than 😉

But its defenetly on both panels, so i would say that rules out dust.

Do you have any idea what that might be ?

thanks a lot

Christian

11 REPLIES 11

Hi just to follow up. I was not able to catch the issue with the screenshot. I showed the black pixels in the shop i bought it from and got an replacement, wich has not such issue.

NolaBaby
Meta Quest Support
Meta Quest Support

Hey there @ChrisKobar! Thank you for reaching back out to confirm that this issue is now resolved. I'm happy to hear that you're able to get back to exploring the adventures of the VR world with us. Let me know if you need any further assistance though, I'm always happy to help!

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