Showing results for 
Search instead for 
Did you mean: 


Honored Guest

I'm charging my headset  it says its at 100% I take it off the charger in less then 1s it goes to 16%  now I mean I wase looking in the headset took it off the charger then said its 16% now


Honored Guest

(note: it did stop)  

Meta Quest Support
Meta Quest Support

Hey @minimat14! When you state that it stopped, do you mean that the issue is resolved or that your headset has stopped completely? I'd love to help get to the bottom of this if you're still having the charging and battery issue, so please let me know if you're still having the issue or not! 😊

"They say that the best blaze burns the brightest when circumstances are at their worst."
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?