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can not confirm that I am a parent.

Dannutte
Honored Guest

Got email:

"To keep using this account, we'll need you to show that you're 13 or older by 13 December. Once you've done this, you can continue using your account."

I am parent. I want to confirm that I am a parent , but I am from Lithuania and can not make a payment from my region. How to solve this problem???

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hi Dannutte,

Thanks for reaching out about this! We understand you are unable to verify your age via payment details.

Don't worry - you can use photographic ID instead! Here is a list of the forms of ID we accept.

If you encounter any issues with this, please feel free to send us a DM.

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi Dannutte,

Thanks for reaching out about this! We understand you are unable to verify your age via payment details.

Don't worry - you can use photographic ID instead! Here is a list of the forms of ID we accept.

If you encounter any issues with this, please feel free to send us a DM.

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!