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can't games/apps accessibility since last update

paulmor21
Honored Guest

since last system update some games apps are not working

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello Paulmor21,

 

We understand how annoying it can be when some of the games are not working since the last updates, and we would be happy to help see if we can fix this.

 

Here are some general steps that may help resolve this issue.

 

  • Restart the Headset
  • Log out and back into the phone app
  • Uninstall that application, restart the headset, and reinstall the application.

If the problem persists, please send us a private message so that we can investigate further. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello Paulmor21!

 

We just wanted to check in with you to see if you were able to try the steps provided to see if they resolved the problem. If you need any further help, please let us know.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!