can't login account meta

[Floppikik]

My friend cannot log into his meta  account, he writes his email to log into his account and writes that there is no such account or that the email address is incorrect, he bought games for a decent amount, what should I do? 

[MetaQuestSupport]

Hi there!

Can you ask your friend to reach out to us so we can assist him with gaining access to his account again.

Or if you are able to provide details on his behalf please send us a private message so we can look into this.

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. 

Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

[Floppikik]

how can he not log into his account?

[MetaQuestSupport]

We are unsure as to why he cannot log into his account until we can chat to him and get some more details.

If its possible that he or you could send us a private message we can gather some info about his account and look into this for him!

[MetaQuestSupport]

Hi there,

We are checking if you still need any assistance.

We are here to help with any Meta Quest Support questions you have.