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can't login to account after changing email

JurassicXeno
Honored Guest

Hi I'm currently trying to get access to my Meta Quest account but it won't let me, as I'm locked out and every time I press next on the steps to complete page, it won't do anything. It will load but stop immediately, preventing me from continuing. I could use some help ASAP please.

JurassicXeno_0-1730046524255.png

 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello JurassicXeno,

 

We get how annoying this can be when you are having problems with logging into your account after you just changed your email.

 

We would love to check this out with you and would like to continue this conversation via a private message as we might need to ask for some personal information. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Thank you.

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