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can't set up meta two factor authentication

claire.275155
Level 2

I can't jump to the page after I enter my phone number

It said:

This page is currently unavailable,This may be caused by a technical error, which we are working hard to fixWechatIMG208.jpeg

9 REPLIES 9

MetaQuestSupport
Community Manager
Community Manager

Hey claire.275155! It appears that you are having issues enabling the two-factor authentication, we definitely understand how important this must be to you and we'd love to help you get this figured out! Can you reach out to us in a PM so we can gather some account information from you? You can do that by clicking our profile and selecting "Send Message". Thank you!

inverse.341345
Level 2

看到图片中的百度,就知道你大概率用的VPN。这个错误很可能是VPN导致的。

官方给我的说法是已取消手机号验证只接受信用卡验证,经你提醒后我更换了原本的香港节点至新加坡,现在不需要双重验证就成功开启开发者模式,十分感谢你的帮助,祝你生活愉快:)

WorkingsUK
Level 2

Getting the same error, but in English, and not behind a VPN.

老哥那怎么说,是换节点就好了嘛,还是得加信用卡

是的老哥,不能用hk或者tw节点,必须是其他国家的

喔喔好的谢谢了,不过我用的德国一样验证不了好像

我用新加坡的时候直接跳过了手机号那一步,不知道为什么,切换过去之后直接成功了,看来是个例或者正好卡上了它的bug

okok我试试