cancel
Showing results for 
Search instead for 
Did you mean: 

can using sidequest get my account banned or any risk of my account getting banned?

nathan.356720
Protege

my brother recommend me to use sidequest but i find it shady i need a developer account to use it i just want to know if it could get me banned for Using it or if there is any risk at all

28 REPLIES 28

My brother gave me his meta quest 2 and before he gave it to me he used side quest and modded games on it he factory reseted it before he gave it to me could my account get banned because he modded games on it?

TheLegend27
Retired Support

If the headset underwent a factory reset, and the Meta account(s) that potentially violated any of our terms or policies are no longer on the device, linked to the Meta account, Meta Quest Link App, Meta Quest mobile app, and Meta Quest Developer Hub, then your Meta account shouldn't be affected. My recommendation would be to make sure your headset isn't associated to his account anywhere across the Meta Quest platform.

Technology, at a certain level of sophistication, is indistinguishable from magic. - some wise guy or something probably

nathan.356720
Protege

How do I do that?

TheLegend27
Retired Support

You'd need to ask your brother where he had his headset connected to. The main affiliations are what I mentioned previously:

  • Meta account
    • Check if the device is still under the account in the Device settings. If it is, select the option to remove the device.
  • Meta Quest mobile app
    • Remove all user data and cache in the Android/iOS app settings on your mobile device, and uninstall the app. If he still needs the app for a new device, he can restart his phone, then reinstall it again.
  • Meta Quest Link App & Meta Quest Developer Hub
    • User data should be able to be removed by uninstalling the applications and clearing the relevant appdata folders. These applications are on PC only, so if he never installed any of the PC software, you won't have to worry about these.

The most important part is just to make sure the device is no longer connected to his Meta account. Usually a factory reset will remove it, but it's always a good idea to double check. If you run into issues, I recommend PMing @MetaQuestSupport to get help.

Technology, at a certain level of sophistication, is indistinguishable from magic. - some wise guy or something probably

my brother Factory reset the quest 2 in the recovery menu Before he gave it to me am i good? or do i have to ask him to do that stuff?

TheLegend27
Retired Support

As I mentioned, if the headset was factory reset before he gave it to you, it should be cleared from his account after you activate it again. By activate, I just mean setting up the device again using your Meta account. If you want to be extra sure about it, you can have him check his Meta account's Device settings.

Technology, at a certain level of sophistication, is indistinguishable from magic. - some wise guy or something probably

Okay I will ask him but what kind of penalty will he get if action is taken?

TheLegend27
Retired Support

All of that is covered in the Platform Abuse Policy, specifically under the Policy Against Abuse section.

If it appears that you have engaged in any such misuse, then we may do any or all of the following:

  • Warn you that your conduct has violated our policies.
  • Limit, suspend, or terminate your access to certain platform features.
  • Limit, suspend, or terminate your access to Developer Mode.
  • Limit, suspend, or terminate your account.
  • Ban you from creating another account.
  • Refer you to law enforcement.

We may take any or all of these actions based on our assessment of the activity, with or without prior notice, preliminary warnings, or other lesser responses, in our sole discretion on a case-by-case basis, as we deem appropriate. We may also take any other approach to the enforcement of our policy that we deem appropriate. This Policy does not limit any other rights or remedies available to us.


I recommend checking out the full page if you have more questions. It also goes over What Happens When Your Account is Limited, Suspended, or Terminated? & How to appeal a Decision.

Technology, at a certain level of sophistication, is indistinguishable from magic. - some wise guy or something probably

I Forgot about that Thanks but if I decide to sideload Dose the Platform Abuse policy list every thing I can and can’t do with sideloading?

No problem! The Platform Abuse Policy under the Policy Against Abuse section also goes over what we consider abuse of Developer Mode:

We consider it an abuse of Developer Mode, and a violation of our Terms of Service and Code of Conduct for Virtual Experiences, to do any of the following in connection with Developer Mode:

  • Upload, distribute, or sideload any of the following:
    • Content that appears to be infringing, copied, or pirated; or
    • Content that contains malicious code; or mods of any app available on or through the platform, if those mods appear to infringe on any intellectual property rights, introduce malicious code, give players an unfair advantage, or are otherwise unapproved.
  • Use software or other tools to extract assets or content (e.g., videos, music, etc.).
  • Violate other provisions of the Meta Platforms Technologies Terms of Service or Code of Conduct for Virtual Experiences, or any other Meta Platforms Technologies terms, policies or guidelines, or otherwise misuse the platform.

The Terms of Service, Games Terms of Service, and Code of Conduct for Virtual Experiences are all pages that I linked earlier on in the thread, if you have questions about them. For the other policies, terms, and guidelines, you can check out our Legal page to learn more.

Technology, at a certain level of sophistication, is indistinguishable from magic. - some wise guy or something probably
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?