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cant get browser to work 3 weeks now

jeromepaschal
Explorer

i cant get my browser to respond, going 3 weeks now can anyne help me, i have yet to get any kind of responce.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, thank you for following up on your previous message and being patient with us! We understand how frustrating your browser not working is. Let's see what we can do about this to get this straightened out for you. Try the troubleshooting steps below and if none of them work please send us a support ticket here and kindly include all of the troubleshooting steps that you have taken.

 

Troubleshooting steps:

 

1. Try restarting your headset and wi-fi connection

2. Try connecting to a different network if possible

3. Check your firewall settings and make sure Oculus is not being blocked

 

 

 

 

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