12-21-2024 08:22 AM
when i opened my oculus quest 3s and went to use it for the first time, it had this weird smudge on the lens, i attempted to clean it using a microfiber cloth as recommended, the smudge is still there and I've been unable to remove it after 2 days. GameStop won't take it back so now im stuck with a useless vr headset, please respond with an actual answer instead of locking the thread. thank you.
12-21-2024 08:29 AM
Hey there! Thanks for reaching out.
We'd like to invite you to PMs so we can request more device info and look further into this for you.
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Hope to hear from you soon!
12-22-2024 08:39 AM
Hi again @dutchvanderlinde_1899, we just wanted to pop back in and let you know our PMs are always open. Hope to hear from you soon!
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