cancel
Showing results for 
Search instead for 
Did you mean: 

cant install

Scelero12
Explorer
Was having problems installing games so i read on here to uninstall the oculus app. When i tried reinstalling the oculus app it wont install!! waited to the next day and was able to install the app and get a game on it. then the problem happened again and i couldnt install anymore games. I tried making a back up file of the games i downloaded and i think i messed up so i just uninstalled the app. now it wont let me install the app again. Getting very very frustrated with this. 
12 REPLIES 12

TomCgcmfc
MVP
MVP
I've never had any problems downloading Oculus software that required me to use a VPN.  Very occasionally, local Oculus servers have problems and I need to wait for these to be fixed (usually within 24 hours).  I suggest that everyone who has found it necessary to use a VPN contact Oculus Support and let them know so their tech people can look into this and hopefully fix it.  Good luck and cheers mates. 
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers

Well literally a year after my last comment I'm having the same problem I had before.  I did a PC wipe and Windows 11 install and now I'm having difficulty reinstalling all my apps again.  I have probably 100GB worth of apps and all but the last 5 are successfully installed. 

 

These last 5 though continuously fail... "Sorry, we couldn't install Everest VR.  Please contact Oculus Support" is the message that pops up within 5 seconds of clicking the install button.  It's doing the same thing with the other 4 apps.

 

The other 50 apps I have though installed fine.  It makes no sense and is so unbelievably annoying.  I've done the same things I did before such as disabling antivirus and logging into a VPN... but these 5 apps continuously fail.  I just purchased a new app off the app store and it downloaded fine!

 

LOL

 

So this is a problem with a "local Oculus server?"  I don't get it.

LG CX OLED 48 / i9 10900k / RTX 3090 FE / 64GB / 3x 2TB 970 Evo Plus / Oculus Quest 2 256GB

TravisPNW
Adventurer

3 days later... still failing.

 

Any support reading this?  Fix your garbage servers please.

LG CX OLED 48 / i9 10900k / RTX 3090 FE / 64GB / 3x 2TB 970 Evo Plus / Oculus Quest 2 256GB
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?