08-29-2022 05:02 AM
hello, ive recently wanted to check the oculus app but it said i had to download a update. i did it and i had to login again so i logged in to my facebook account. i was really confused because it said meta but i though they just changed the logo to the meta logo. now that i logged in it just made a new account. ive searched up my account i actually wanted to login and it was there. i really want to set this right because now i lost all my games. it happend to me already that my games were gone. because i had a banned facebook account that leaded to my oculus profile. now i dont want to have my games gone again otherwise yall are just stealing my money oculus. please let me login to my account does someone know how to fix this?
08-31-2022 08:29 PM
Hey Thomas! We understand you're having some trouble with accessing your original Oculus account. We'd love to help resolve this for you, as we know how important keeping all your previously purchased games is.
Please reach out to our PM's or submit a support ticket with our team here so we can get to the bottom of this for you.
Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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