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casting just black on web browser

Synix88
Honored Guest

so im trying to cast to my pc because i wanted to show something to my friend but everytime i open the camera app and start casting to my pc it instantly connects but takes like 10 sec for my pc to register and then 5 second after that it just disconnects and never show anything just black in that 5 second time frame

7 REPLIES 7

MetaQuestSupport
Community Manager
Community Manager

Hi there @Synix88! Experiencing issues when trying to cast and show your friend something amazing is no fun! We'd love to provide you with some information to help get this issue resolved as soon as possible. With that being said, lets make sure you have the steps to cast to a PC. Check out this link on casting to a screen and confirm your process matches. If you are still experiencing issues, try these troubleshooting steps! We hope these steps help, Let us know if you still need assistance! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey hey! Just checking in to see if the steps we provided helped! We want to make sure we can get you back on track! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

sadly not but i think know why it might be because of the fact that im using an ethernet cable and that my pc does not support wifi

Hey, @Synix88! Thanks for getting back to us! Did you know you can also cast to your mobile phone? Here you find the steps on how to be able to cast to your devices, as well as more information regarding PC casting. Also give our supported article Troubleshoot casting to a screen with Meta Quest a look as it provides even more possible options and information. We hope this helps with everything , please don't hesitate to reach back out if you have any further challenges! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

i did know that you could cast to a phone but i cant show my friend the thing i want to show him because im trying to show it to him on discord

Hey there, @Synix88! Thank you for reaching back out and providing clarity on what you're looking to do. We want to ensure that you're able to share cool things with your friends through casting. Let's see if we can come up with any other solutions together.

 

You mentioned that the casting seems to work for a moment before it disconnects. When you begin casting, there should be a colored dot that will appear in the top, right corner of your vision. The dot indicates that your view is being cast and the color indicates the connection quality. Can you please review what color you're seeing, for the short amount of time that it is casting? We may be able to find other troubleshooting steps with this information.

 

Additionally, keep in mind that some apps may not allow casting. Are you experiencing this issue with all applications, or just a single one?

 

We look forward to hearing back from you with more information!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi @Synix88! We wanted to check in and see whether you still needed support. We would love to find a solution and wish to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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