10-11-202308:46 AM - last edited on 02-08-202411:34 AM by FunkyTanuki
My Quest 3 shows very noticeable chromatic aberration, particularly when viewing purple objects on a dark background. The easiest way to test this is by going to Twitch in the browser or (less obvious) looking at the Social icon on the icon bar when it's near the edge of the FOV. Is this normal or is this a problem with my unit?
Hey there, @Jimima! We noticed that you are reaching out today because you are experiencing some display issues on your Meta Quest 3. We know how disappointing it can be when you encounter those types of issues as they can really affect your overall experience, so we want to provide some troubleshooting steps for you to try.
Heyyy! We just wanted to follow-up with you to see if you were still needing assistance with the display issues that you were experiencing. Feel free to reach back out to us if you happen to have any further questions or concerns as we are always happy to help!
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Have green shadows on bar when not centered? looks great but once you see that green separation i can't focus .. meta is my computer for almost everything now.
Howdy, @Bam4D! We've noticed that your Meta Quest 3 is having issues in the display department. We totally get it – a glitchy VR experience can be a real bummer. But fret not, for we're here to save the day! We've got a few steps up our sleeve that might just do the trick. Let us know if you've tried this:
Yes I have this issue, the colour separation is worse anywhere away from the centre of where I’m looking. I figured this was a software issue that will be fixed and didn’t consider it could be an issue with my unit.
Hi there @oursoul! We hope you're having an excellent day so far! Thank you for reaching out to us in regards to this issue. We want to make sure that you are having a phenomenal experience in the Metaverse so we want to get this fixed as fast as possible! In order for us to have a better understanding of what may be going on, did you give the troubleshooting steps listed above a try? If not, please go ahead and give those steps a try and reach back out to us if the issue is still ongoing. Have a great rest of your day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi there @MetaQuestSupport, yes I still have the same issue. I've attached some photos through the lens where you can see the issue which is mostly apparent on blue textures but it also makes white text etc double. I have factory reset and the issue persists.
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