05-12-2025 08:19 AM
So, i have an meta quest 2, and i haven't played on it in around 6 months because i was out traveling, and so i just came home a couple days ago and i want to try to play on my vr but i had to make a new account, i don't exactly know why, but i just got kicked off it and so i had to make a new account like meta account and i want to pair my headset but when i go to www.meta.com/device to put in the code it says that it's a wrong code even tho that's exactly what the code says on my vr headset and i don't know what to do because honestly i will die if i don't play gtag or scary baboon soon.
05-12-2025 08:41 AM
@unknownuser333 all users with an old Oculus accounts should've migrated to a new meta account by march 2024, which is probably why you needed to make a new account. It maybe worth factory resetting the headset and setting up the headset with the new account.
I think you may be exaggerating if you honestly think you're going to die if you don't play gtag or scary baboon, but I've been wrong before.
05-12-2025 09:08 AM
I have made a new account on meta, but not on my headset because i can't get out of the code thing because i have to put it in, and yes i was exaggerating when i said i was gonna ''die'' if i don't play gtag or scary baboon, i just haven't played it in a very long time.
05-12-2025 09:44 AM
@unknownuser333 you need to factory reset the headset and start afresh.
05-12-2025 09:47 AM
How do i do that though?
05-14-2025 04:24 AM
You can have a look at this public article that will give you all the information you need. If you need further help, please send us a DM. We will be more than happy to help you in any way! To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us!
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