cancel
Showing results for 
Search instead for 
Did you mean: 

controller thumbstick

Bruh.3307
Honored Guest

my left controller thumbstick is not working when i press it, its like i CAN press it but its not responding, please help me i have not been able to run in most games.

6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hi there, @Bruh.3307. Having your controllers in tip-top shape is a crucial part of having the best VR experience. Being able to use your thumbstick properly is part of that experience. With that being said, we can certainly look into this issue further for you. To start off, we wanted to share some tips for troubleshooting drift in your controller, which can be found here. We would also like to share a few steps for you to try here as well:

 

 

 

Please give these steps a try, and if you are still experiencing issues, we can certainly look into further ways to get this issue resolved for you. We appreciate your time, and we hope to get you back in the game ASAP.

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

i don't have drift, when i press the controller thumbsticks it doesn't respond like it doesn't seem to be working.

Thank you so much for that clarification. Can you please try the steps we shared in our last message, as those troubleshooting steps also apply to issues with the buttons? Once you have tried these steps, please let us know the outcome. If you are still experiencing issues, we can go ahead and move forward by looking into what other options may be available to you. We truly appreciate your time and patience throughout this process, and we hope to get you back in the VR world ASAP.

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

sadly none of these worked ;(, any other ideas.

Thank you for getting back to us. We understand that the steps we provided didn't resolve your controller not registering. We'd love to keep working with you to find a solution so you can get back to enjoying virtual reality. Would you be able to send us a private message? We may have to gather some personal information from you and would like to do that in a more secure channel. To send us a message, please select our name to get to our profile page, or click here. Next, click "Send a Message" to message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey there, @Bruh.3307. We see that you sent us a PM. We will be working with you over there. We do hope you have a fantastic day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?