cancel
Showing results for 
Search instead for 
Did you mean: 

data on an account linked to other phone

jamal_450
Honored Guest

Got my new quest 3 and linked the first account to my dads phone. I got all my games on that account. I still use that account all the time and i have been trying to figure out if i can link my own phone to the account. If i could transfer the data from that account to the one i have linked to my phone that would be good enough. I factory reset my quest so the account linked to my phone is now the "owner" of my quest. I now have my game data all on the account with all my games. I just don't know how to change the phone linked to the account or at least add my phone to it.

2 REPLIES 2

jamal_450
Honored Guest

I have signed out of my account on my phone and logged into the other account with my email. Do I have to factory reset the quest to add it to my phone?

Hey @jamal_450 

 

We understand the importance of being able to access your account with ease, so we will work to resolve this issue for you!

 

Can you shoot us a message in the DMs so we can look into this further? To do this, select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us.

 

Just a reminder, you need to be signed in to send us a private message.

 

Hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!