11-06-2023 09:34 AM - edited 11-06-2023 09:48 AM
i was sent a referral link by zachbyrne10
i used the link , accepted the referral , but when i activated my new quest 3 i did not receive the credit
quest 3
brad.byrne.520
please advise
11-07-2023 03:36 AM
I have same issue.
Try sending a ticket via https://www.meta.com/en-gb/help/support/
11-07-2023 06:13 AM
I have but no response yet
11-21-2023 01:38 PM
Hey @brad.byrne.520! We can definitely understand your concerns regarding this issue you are having with not receiving your referral credit. Just so you know, you would receive your referral credit within 7 days, and the other customer would get theirs within 30 days. If it's been more than 7 days, we can definitely look into this issue and get you taken care of. We know how excited you are to join the wonderful world of VR on your new headset so let's get things rolling! We know it's been some time since you reached out, and we'd like to thank you so much for your patience! We would love for you to give us another chance or PM us with that ticket number so we can look into this further for you. We look forward to hearing from you!
11-24-2023 05:17 PM
Hi! Wrote another PM to you, it’s been 2 weeks since headset activation, no referral received yes. Hope you will help, thanks! So many discounts right now
11-28-2023 10:27 AM
Hey hey! We see your PM's and and we will continue through there! We hope to get you back on track!
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