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dont recognise password/email

Level 2

whenever i wanna login at my oculus quest app and sign in my email adres and password the app says that either the email adres is incorrect or the password. i both changed my email adres and password and still it gives the same error. and it says i need to be have the app open in order to connect with my computer. i really dont understand what the issue is with the meta programe i hope someone here can help me out


Level 2

Did you ever get a solution?  It's happened to me today 

Hey there, @Tarire! We see you're having a hard time getting into your account. We know how important it is to get this sorted out. Not to worry. We recommend connecting with our specialized team here. We will be able to look into this issue further for you. We hope this is helpful to you.