07-21-202403:13 AM - last edited on 07-22-202408:06 AM by NolaBaby
I dropped my headset while playing blade and sorcery and now its just the meta logo fading in and out I tried doing YouTube tutorials but it still won't turn on.
Hey there, @HoseaTW10! No worries! We're here to lend a hand to help you get your VR headset working again so you can get back to enjoying VR!
Please try the following:
Charge your headset for at least 2 hours.
Reboot your headset
Turn off your headset.
Hold the power and volume-down buttons on your headset simultaneously until the boot screen loads on your headset.
Use the volume buttons on your headset to highlight Boot Device, and press the power button.
Use the volume buttons on your headset to highlight Yes and press the power button.
If those tips don't help, please send us a PM. We'll need to gather some sensitive information we wouldn't want you to post publicly to help you look into other options. Please select our name to get to our profile page, or click: here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi again, @HoseaTW10! We were just reaching back out to see if you still needed some help with your Oculus Go. If so, please let us know!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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