08-09-2023 05:49 AM
I want to change my email on Meta, but it won't let me. I no longer have access to the old email account. I set it up when I had the Oculus Go. Now I have the Quest 2 and set it up with my current email. However, when I try to change the Meta email, when I type in the new email, it says 'email not available' . Of course it's available, even Facebook has my email. Please help. Thanks in advance.
08-10-2023 10:09 AM
Hey hey, @pattinap218! We just wanted to pop by to lend a hand with the email change issue you are having. We know how important it is to have the correct email linked to your account so that you can gain access to it. We want to assure you that we are going to do everything we can to get this resolved. So that we can look into this for you, go ahead and shoot us a PM. This can be done by selecting our name to get to our profile page, or clicking here. You will then click "Send a Message" to privately message us! Please remember that you must be signed in to the community first to send us a private message.
08-15-2023 09:22 AM
Hi there, @pattinap218. We are just reaching out to see if you still need assistance with changing your email address. If so, please do let us know. Thank you.
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