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everything is buggy

FredsworthLXI
Honored Guest

I installed the Meta quest on a freshly factory reset PC and here is a long list of problems that make the product unusable.

1) Meta quest link app dose not close

2) i cant connect my device with a wire

3)Once connected witlessly it will not read that it is disconnected under any circumstances

4)Remove Device Button dose not work

5)games are not practical to play do to lag

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @FredsworthLXI, we see that you're having issues with your Quest device not connecting to your PC. No worries; we are here to assists you. We would like you to ensure that your PC meets the requirements for your Quest device. This article lists the requirements for the GPU, cables, software, and Windows.

 

We would also like to ask you a few questions:

 

  • Are the drivers up-to-date? 
  • Which sort of headset cable are you using?
  • Have you tried uninstalling and reinstalling the app on your PC?

You can also check to see whether disconnecting any other unnecessary USB drives that isn't the headset, keyboard, and mouse.

 

We can't wait to hear back from you soon!

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, @FredsworthLXI, we're just circling around to see if you are still in need of any more assistance from us. If so, please feel free to reach out again with the information previously provided.

 

If not, don't be afraid to hit us up again if any questions or concerns arise in the future. We are more than happy to assist.

 

We appreciate your time and patience. Thank you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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