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failed to open file

xansvirus
Honored Guest

when I start the application I get error: failed to open file, like this:

xansvirus_1-1717546944690.png

i don't know why and fix it .can you give me an answer

4 REPLIES 4

J40NYR
MVP
MVP

hi @xansvirus 

Which application are you trying to run?

Jonny

Quest 2, Quest 3, PCVR, Meta Wayfarer

MetaQuestSupport
Community Manager
Community Manager

Hey there, @xansvirus! We definitely want for you to be able to run your applications without running into error messages! We would be happy to see what we can do to help, but in order for us to do that, we will need more context about what specifically is going on.

 

  • What app are you having trouble with?
  • Are you seeing this error message on a Quest headset? On a PC?
  • Have you been able to run the app in the past without issue?
  • What troubleshooting have you tried so far to fix the issue?

The more information you can provide, the better equipped we will be to help out!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey, we wanted to check back in here to see if you still needed assistance. Please don't hesitate to hit us up!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

BBB.fastestfootbalplayer
Honored Guest

I need help with this, this is also popping up on my end. I went to https://www.meta.com/quest/setup/ and downloaded the one for Quest 2.  Ans tried again and did not work, even resetting my pc did not help me. This is only on pc, and I have opened and installed it before.