11-01-202403:21 PM - last edited on 11-01-202403:28 PM by MetaNinjaTurtle
Today I updated my quest to V71, and now seemenly at random, the internal fan goes to max for a few seconds and then goes back to normal, and it happens every 5 to 10 minutes.
what can I do to fix this, is there a way to roll back to another update?
Thanks for joining us at the Meta Quest Community Forums!
I understand you have opted in to the Public Test Channel to update to the PTC v71 build?
As far as I know that issue has been flagged to our engineers who have been working hard for a fix to this issue, however some of our community members who are encountering the same issue as you are in this thread herehave their issues fixed in the latest hotfix rolled out.
I'd like to ask you to check for some more updates to your headset and see if there are any and hopefully that should fix your issue!
If not you can rollback to v69 by opting out of PTC, and you can do so by following the steps here.
Also if the latest PTC update hasn't sorted your issue, if you could provide us with the following information:
Ryzen 7 5700G | Asus Dual RX 6650XT | Gigabyte B550M DS3H | 16GB DDR4 3600MHz | be quiet! Pure Rock 2 FX | 2 TB WD Blue NVME PCIe Gen3 | NZXT C750W | Fractal Pop Mini Silent
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
