finish getting your child ready for Meta Quest 3 - Meta Community Forums

fabigatona · 4 weeks ago

hello, when trying to finish the conection between device and child account (after activate parental control), even receiveing a code to do it, I got a message "SOMETHING GOT WRONG"

tried many times and nothing!

someone can help me?

thanks

MetaQuestSupport · 4 weeks ago

Hi there!

We understand you're encountering an issue whilst trying to set up a Parent-Managed account on your device, and we would love to lend a hand!

Could you please send us a DM, so we can look into this further?

To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us!

Please remember, you must be signed into the community first to send us a private message.

We look forward to hearing from you!

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MetaQuestSupport · 4 weeks ago

Hi there, @fabigatona

We just wanted to check in with you, to ask if you're still encountering this error?

We are always happy to assist, so please do not hesitate to reach back out!

Have a great day, and take care!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!