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first steps with Oculus rift (not S) on 2023

pxGrnd
Honored Guest

Hi dears,

I just got from a friend a oculus rift (not the S, the classical) wikipedia.org/wiki/Oculus_Rift than indeed seems like never used before

I try to setup, and seems a dead end due to the account changes lately last year, seems existing account were migrated, but there is no way (either I haven't found) to make new accounts

https://www.meta.com/es-es/help/quest/articles/accounts/account-settings-and-management/oculus-accou...

 

what I have done:

I download the 2.2Gb , and it comes to the login screen

- try login with facebook or instagram, comes to "continue in your browser" but it doesn't redirect neither loads anything on browser

- try "Have already an oculus account" with email, and it comes to ask for email and password

 

So I make a new account, on meta (https://auth.meta.com/settings/account/), and validate it works on oculus (https://secure.oculus.com/my/profile/)

There I can see my profile and so on.

But not able to login in https://auth.oculus.com/login-with-oculus/  -> username/password not correct

 

Back to the Oculus software, that email]password downs work > "Wrong email and/or password"

Neither the Forgotten password option, it does do a thing

 

Try also loading the app as admin, neither works, try also the correction update, same result

 

Anything to do with that headset ?

Can somebody get to help me with activating/setting up the OCULUS account ?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Howdy there, @pxGrnd! The Cavalry has arrived and we'd be pleased to help you with setting up the Rift and getting you into the right account, so shoot us a DM so we can continue assisting you.

 

Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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MetaQuestSupport
Community Manager
Community Manager

Heyyy @pxGrnd! We just wanted to follow-up with you to see if you were still needing assistance with the issues that you were experiencing with your headset since we noticed that you haven't reached out to us in our PMs just yet. Feel free to reach back out to us if you happen to have any further questions or concerns as we are always happy to help! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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