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first time purchasing game - message saying something unusual. what to do?

mmmooonnnssstt
Honored Guest

I tried buying a game just now for first time on debit card and for some reason its not allowing the request to process and I am getting message saying something unusual detected. Its a valid card and i have put details in correctly. Can anyone advise? I am buying the game in dollars but living in Poland so maybe its a currency thing? How to change my settings so I am billed in zloty?

thanks

Arty

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there @mmmooonnnssstt, we see you are having purchasing issues. Being able to purchase and play a game you're interested in for VR is very fun, and we understand how important it is to get you to be able to do so!

 

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MetaQuestSupport
Community Manager
Community Manager

Hello there! Checking in to see if everything is okay? We are patiently waiting for your PM if you still need help. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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