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flickering

Darklink711
Honored Guest

Hi I have had my meta quest 3 for 3 months and i just downloaded the xbox cloud gaming and sometime i keep seeing the screen flicker every time i am playing a game

 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Darklink711! We know how distracting a flickering display can be, and we don't want this issue to continue to affect how you can enjoy this cross platform feature! With this in mind, we'd like to do everything we can to help, To start with, please clarify the following details:

  • Is this display issue only happening within the Xbox Cloud Gaming app?
  • Is this issue occurring within the Meta Quest Home environment at all?
  • Is your headset and Meta Quest mobile app completely up to date? (To update your headset, please use these steps.)
  • When did these display issues start? Has this app every functioned properly in the past?
  • So we don't repeat any, what troubleshooting steps have you already tried? 
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello, hello, @Darklink711! We're reaching back out to check in on that display issue you had been reporting earlier with with Xbox Cloud Gaming. If you still need assistance, please let us know and be sure to share those requested details from our last post for reference. We're eager to hear from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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