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game not showing up in my quest 2 library but it is showing up on my mobile app

vissentrekker
Honored Guest

hello, i recently bought a new quest 2 game called "The thrill of the fight 2". but it has not appeared in my quest 2 library it is showing up on my quest mobile app and the purschase button is just blank. i cant download it at all. what can i do to fix this?

3 REPLIES 3

Das.Bearski
Rising Star

Can you confirm that the account name in headset matches the mobile app?

 

Are you on a secondary account in the headset?

Have you tried launching the game from the mobile app?

 

Does it show you purchased the app in the headset meta store?

I know just enough about tech to look like I know what I'm doing.

SteadyGoated
Honored Guest

hey same problem is happening to my friend did you fix this yet?

Yes, i fixed it by doing a software update

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