I am sure this is something I am doing as I am new but could use some help
I am playing a game, i use my left hand to adjust the headset from the bottom or side (hitting no buttons), my screen goes grey and I can't get the game back. I end up having to power off and on to get it back but then I lose my session/workout altogether. Thoughts?
Hey loutzl ! We know that having a grey screen could be worrying. So let's see if we can do something about it. Sometimes a hard reboot or a factory reset resolves this issue.
Try a Hard Reboot:
If that has no effect on the issue, then please perform a factory reset:
Let us know if that helps!