Hello everyone, I’m struggling with my Instagram account after it was compromised by a hacker, and I’m hoping someone can offer guidance or Meta can help with this hacker that hacked my account.
Here’s what happened: My Instagram account was hacked, and the attacker linked their Meta account and it is now controlling my Instagram account through the Meta Accounts Center. Problem: I created a new Facebook account and added it to the Accounts Center to try to unlink my Instagram from the hacker's Meta account. However, whenever I attempt to remove my Instagram account from the Meta account, it asks me to create a password for the Meta account. To finalize this, a confirmation code is sent to the hacker’s email address, which I don’t have access to. What I’ve Tried: Adding a new Facebook account to the Accounts Center. Setting the linking mode to "Advanced" so the new Facebook account is connected. Attempting to remove my Instagram account, but I’m always redirected to create a password and confirm via the hacker’s email. The system insists on creating a password for the hacker’s Meta account I’m stuck because now my accounts been disabled. I do have the password to my account as I was lucky enough to be the last one to change it. however Instagram didnt email me to confirm its been disabled so I cant appeal it. If anyone has encountered a similar situation or knows a workaround, please share. Any advice is greatly appreciated! Thank you in advance.
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Did You Ever Find a Solution because my account got hacked and disabled same way as yours did. I contacted instagram I still haven’t heard back from anyone. This happened to my account 5 years ago but instagram helped me
Both my Instagram and Facebook were hacked on 2/20. The hackers changed replaced my email and password with a two step code that they only get. The hackers were trying to scam people using my name until the account got disabled two days after the hack. I have sent numerous emails to facebook and instagram without any answer. I need them to reverse that the hackers did and put back the only email that I have ever used with both platforms. and take out the two step verification. These hackers have even used their phone number. Facebook had me upload my id but I cannot do anything since the log in, password and two step are from the hacker. I need both platforms to reach out to me directly and verify my identity allowing me access back to both my accounts. This hack started via social media and them hacking into my outlook deleting any verification emails changing the email and password. Every other institution has been able to reverse what they did and allow to to recover my accounts except for instagram and facebook. How can it be that every verification method is only available with the email, two step verification, phone number and password. For instagram the selfie verification would never arrive to any inbox. This all doesn't make sene. I read on the Internet the social media had internal hackers as well. Only the first code that my old email would appear on the box for the option to send with that option. These hackers have the opportunity to even appeal the account being disabled and get it back. Please help me and reverse what the hackers did and allow my access to both my instagram and facebook.
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