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headset not moving when i move

Lalam1819
Honored Guest

my ocules head set will not move with the screen and my controllers randomly vibrate i have tried factory reset and charging it nothing works can you help pls

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @Lalam1819! We see that you are having issues with your device and controllers. This is not hat we like to hear. Lets get you over to PM so that we can look into this for you and gather some important information. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @Lalam1819! We were just checking in to see if you still needed help! Let us know if you have any questions!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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