cancel
Showing results for 
Search instead for 
Did you mean: 

headset transfer to new user

dug60
Protege

Hi..i had quest 2 and have just bought quest 3s..and have set it up - pretty straight forward. So now i want to give my daughter my old headset, in the true sense of the word she is a technophobe..i will get her to install the app on her phone and to setup the headset with her own internet connection. Question 1 - do i have to uninstall quest 2 from my internet connection and from the quest app on my phone? Question 2 i assume when she connects quest 2 to her phone and internet all  the apps currently on it will disappear and she can start to DL the ones she wants....cheers

 

Dug

1 ACCEPTED SOLUTION

Accepted Solutions

Choleni
MVP
MVP

Hi @dug60 🙂

You'll need to factory reset your old Quest 2 so it can be set up with a different account.

How to factory reset your Meta Quest | Quest help 

After doing that your daughter can set up the Quest with her own account....if she haven't one yet, she need to create an account first.

Create a Meta account for Meta Horizon | Quest help 

And yes, after doing a factory reset all apps or data from your account are ereased from the headset.

View solution in original post

2 REPLIES 2

Choleni
MVP
MVP

Hi @dug60 🙂

You'll need to factory reset your old Quest 2 so it can be set up with a different account.

How to factory reset your Meta Quest | Quest help 

After doing that your daughter can set up the Quest with her own account....if she haven't one yet, she need to create an account first.

Create a Meta account for Meta Horizon | Quest help 

And yes, after doing a factory reset all apps or data from your account are ereased from the headset.

dug60
Protege

Hi choleni - many thanks for this - i kinda thought if i did a factory reset on the quest 2 it would wipe out all my apps on quest 3s - not realising it's only the headset data that gets wiped..thanks for the clarification and advice...Dug

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?