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headset wont turn on and air blowing outta of it

gorlockthedestroyer5376
Honored Guest

So basically i got my new vr headset a couple days of go and one day i just put it on the charger and i wake up to find it blowing air and wont turn on i have tried to hold down the power button and volume button but still wont work i have literally tried every single way but it still wont work and idk if i should get it replaced please help me with this please and thank you

1 ACCEPTED SOLUTION

Accepted Solutions

Choleni
MVP
MVP

Hi @gorlockthedestroyer5376 🙂

you have warranty. Bring the headset back/send it back to where you bought it and get a working one.
If you ordered it directly from Meta open a support ticket here:

Get support | Meta Store 

 

View solution in original post

1 REPLY 1

Choleni
MVP
MVP

Hi @gorlockthedestroyer5376 🙂

you have warranty. Bring the headset back/send it back to where you bought it and get a working one.
If you ordered it directly from Meta open a support ticket here:

Get support | Meta Store