10-07-2021 09:46 AM - edited 10-07-2021 09:53 AM
Hi every body,
since yersterday I have this problem :
I see guardian limits in blue when I move even if I don't touch the limits 😞
Can someone help me please ?
I reset all config many times but no result :'(
Solved! Go to Solution.
10-07-2021 01:53 PM
Hey, there! Thanks for reaching out. It seems like you are experiencing issues concerning your Oculus Guardian. That's never something that we want to see.
We would like you to try a few steps below to see if this resolves your issue:
Select Guardian in the left menu.
Click Adjust Guardian.
Follow the on-screen instructions to reset your Guardian.
Please visit the Oculus Support site (https://support.oculus.com/guardian/) for more information on resetting your guardian. If these steps don't work for you, please let us know so that we can continue to troubleshoot your issue. We hope to hear back from you soon!
10-07-2021 01:53 PM
Hey, there! Thanks for reaching out. It seems like you are experiencing issues concerning your Oculus Guardian. That's never something that we want to see.
We would like you to try a few steps below to see if this resolves your issue:
Select Guardian in the left menu.
Click Adjust Guardian.
Follow the on-screen instructions to reset your Guardian.
Please visit the Oculus Support site (https://support.oculus.com/guardian/) for more information on resetting your guardian. If these steps don't work for you, please let us know so that we can continue to troubleshoot your issue. We hope to hear back from you soon!
10-07-2021 11:22 PM
Hi there
thx for your answer but I've already tried this.
I also tried to reset all config but no result
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset