08-08-2024 06:49 AM - last edited on 08-13-2024 07:36 AM by NolaBaby
My facebook has been hacked. I have managed to delete the hackers email from facebook and get access again but they have set up a different email address on Meta, and everytime I try to get access, Meta email them and not me so I keep losing access as they change the password.. I just want the hackers email deleting from Meta and mine reinstating. I have sent face authentication through facebook and they confirmed it is me. Can you help and it is their mail showing on this profile
08-13-2024 07:49 AM
Hi there @Lynn.burtoncooper! We understand the important of having access to your Meta account, and we would love to help you as best as we can! We will need to gather some personal information from you to continue assisting you with your account. In order to do so, please reach out to us in a PM and we will be happy to dig deeper into this issue! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
08-14-2024 07:52 AM
Hey @Lynn.burtoncooper, how's it going?
Do you still need help with this?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset