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hotstar.com is not supporting with quest browser.

Naveen.reddy
Explorer

after the new update v67 now Hotstar does not supporting on Quest browser, its asks to download the app from the Play Store.

1 ACCEPTED SOLUTION

Accepted Solutions

Hey there, @A10k, and @Naveen.reddy. We just circled back and saw that you guys are still having an issue getting your browser to run hotstar.com. We do understand how not having the website work is limiting your streaming capabilities, and we do encourage you both to submit a bug report. We also would like to mention that India is not a supported country, so some websites, apps, and games will not work over there. If you'd like to view a list of our supported countries, you can click here. We hope this helps!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

8 REPLIES 8

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Naveen.reddy. We really appreciate you sharing your experience here with the community! We certainly know how great it is to be able to access the internet from our headset, and we'd be happy to offer any assistance we can. 

 

Although we aren't able to control a website's decisions regarding access on general web browsers, we'd be happy to assist with any questions or concerns about downloading the app. Let us know if you've received any errors or notifications in the process, and we'll be ready to lend a hand!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again, @Naveen.reddy! We're following up to make sure you were able to download the app without any issues. Feel free to reach out if there is any assistance we can provide! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

A10k
Honored Guest

there is no app.. it was working from browser earlier and now it doesnt. hotstar is disney plus in india, the prime video app isnt available too in the store due to the region. this cuts down the content to watch on quest significantly.

 

Yes, it was working on quest browser, now its not supporting, its thinking that quest browser is a mobile browser.

😓

there is no app.. it was working from browser earlier and now it doesnt. hotstar is disney plus in india, the prime video app isnt available too in the store due to the region. this cuts down the content to watch on quest significantly.

Hey there, @A10k, and @Naveen.reddy. We just circled back and saw that you guys are still having an issue getting your browser to run hotstar.com. We do understand how not having the website work is limiting your streaming capabilities, and we do encourage you both to submit a bug report. We also would like to mention that India is not a supported country, so some websites, apps, and games will not work over there. If you'd like to view a list of our supported countries, you can click here. We hope this helps!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Blurry_face_0150
Honored Guest

i am also facing saame issue how can they break already working funtionality