it gives me the error message "sorry, we couldn't download BONELAB. please visit oculus support to get help." and later I found out that oculus support is near to complete oblivion if not for business
03-15-202307:27 AM - last edited on 03-15-202308:47 AM by RoastPork
Heya @somoan.maris. We understand how troubling it can be to not have the newest update in BONELAB. Not to worry, we'll try our best to get you that new update. Now we'll like to try rebooting the headset first to try to fix this. Please follow the steps below.
Turn off your headset.
Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.
Use the volume buttons on your headset to highlight Boot and press the power button.
Use the volume buttons on your headset to highlight Yes and press the power button.
Now if that doesn't seem to do the trick, please try uninstalling and reinstalling the app. We look forward to seeing how these steps help! Please reach back out with a update whenever you can.
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Hey again. We are just reaching back out to see if you're still having issues with updating BONELAB. We look forward to hearing back from you and figuring all of this stuff out.
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i am trying also to update bonelab to the public beta. however whenever i click update, it begins to update but then stops after one or two seconds like nothing ever even happened. how do i fix this? thanks.
Hi there, @bigboy237. Being able to update your games and apps is an essential part of the VR experience. With that being said, we wanted to ask you to ensure that you have access to the public beta. Can you please provide us with a screenshot of you trying to change to the public beta? Thank you for your time today and we hope to hear from you soon!
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Hi again, @bigboy237! We were just reaching out to you to see if you were still needing some assistance updating Bonelab to the public beta. If so, please let us know!
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07-01-202402:40 PM - last edited on 07-02-202411:30 AM by FunkyTanuki
I'm trying to update bonelab the the public beta using my meta quest app, but instead of updating it says queued for about a second and automatically cancels. Please help!
Hey there, @thingamabobber, we just so happened to be in the neighborhood and saw you were asking for help with Bone Labs. We would love to assist you in reaching your end goal of going back to Patch 3, yet seeing how the current version is Patch 4, a request of that caliber is better suited for the developers of Bone Labs, Stress Level Zero. We definitely recommend that you reach out to them and see if they can assist. We hope this sheds some light. If you need help with anything else, please let us know!
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