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i can't buy and try things on on gorilla tag cosmetics

Danban21
Honored Guest

pls help

 

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Danban21! We can definitely understand how concerning it would be to be unable to buy in-game content or try things out, we'd be glad to look into this for you! Have you tried reinstalling the game yet by chance? If not, give this a try and let us know how it goes. We'll be looking forward to hearing from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Danban21! We just wanted to check in since we haven't heard back from you yet. If you'd still like help with this just let us know, we'd be glad to help out!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Iampug10
Honored Guest

I need help too mine isn't working too please help🥺

Hi there, @Iampug10 

 

We understand you are having an issue with some in-app purchases.

May we ask that you send us a private message so we can begin to investigate this issue with you?

 

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport

Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey, @Iampug10 

 

Just following up to see if you still require any assistance.

 

If so please don't hesitate to get in touch with us!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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