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i can't setup the oculus dekstop app

MrGamp
Honored Guest

the apps crash or loop when i try to download the setup, some help?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

 Hey there! We want you to be able to enjoy the ever expanding virtual world without encountering any issues, and that's nearly impossible if your apps keep crashing. So here are some troubleshooting steps to get you back into gaming once again!

  • Uninstall the app then reinstall it. If this doesn't help, please follow the steps below in order to complete a device reboot:

 

  • To restart your headset:

  • With your headset on and powered on, press and hold the power button on the right side of your headset until you see the Power off screen.
  • Select Restart. Your headset will turn off and then turn back on.

Please feel free to submit a support ticket here: https://support.oculus.com/articles/contact-us/contact-us/index-contact-ushttps://support.oculus.com... and we will be more than happy to assist you with this issue!

 

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