cancel
Showing results for 
Search instead for 
Did you mean: 

i cant load into my game

GaeBeach2
Honored Guest

Ive been playing contractors showdown exfilzone recently but yesterday it craseshed my quest 3, i tried to boot it up again but it didnt work a few minutes but then it started. i tried to relaunch the game but im then stuck in the loading thing even though the game is open on my desktop monitor. ive reeinstalled the game, ive reeinstalled steamvr because it constatly says "failure to locate vr device" but nothing works :(.  im using a link cable and playing over steam. ive tried other games and they work fine

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there,

 

We understand that issues with apps are very frustrating, and we're keen to help you out!

 

If you can please try hard rebooting the headset by holding down the power button and volume down button for 30 seconds until you hear the boot-up sound, this may help you out. However, please get in touch with us over Private Message so we can gather some information if the problem persists, and we can see what we can do to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?