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i changed my background to a gif and now my headset crashes upon profile startup

Ufcpjohcoydouc
Honored Guest

i changed my background last year to what i think was a gif but idk for sure, now when i log into that account, it crashes. i need a fix for that because it has literally bricked my 3rd headset (the other two had charger fire issues) so please for the love of god, someone help.

1 REPLY 1

TheLegend27
Meta Quest Support
Meta Quest Support

Hey @Ufcpjohcoydouc! It sounds like you're talking about the Meta Quest Home Environment. Do you remember which one you ended up selecting that caused the headset to crash upon login? Was it a custom one that you uploaded and selected?

If you can't access your settings to change it due to the headset crashing, the Meta Quest Home Environment should reset to a default one after factory resetting the device.

Technology, at a certain level of sophistication, is indistinguishable from magic. - some wise guy or something probably
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