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i changed my background to a gif and now my headset crashes upon profile startup

Honored Guest

i changed my background last year to what i think was a gif but idk for sure, now when i log into that account, it crashes. i need a fix for that because it has literally bricked my 3rd headset (the other two had charger fire issues) so please for the love of god, someone help.


Meta Quest Support
Meta Quest Support

Hey @Ufcpjohcoydouc! It sounds like you're talking about the Meta Quest Home Environment. Do you remember which one you ended up selecting that caused the headset to crash upon login? Was it a custom one that you uploaded and selected?

If you can't access your settings to change it due to the headset crashing, the Meta Quest Home Environment should reset to a default one after factory resetting the device.

Technology, at a certain level of sophistication, is indistinguishable from magic. - some wise guy or something probably
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