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i need help

Level 2

Ok so im currently trying to buy a township tale on oculus app for the quest 2 but when i add the payment info and try to add it it just says payment failed try updating or using a different card. Ive tried everything so far like deleting the app and so on but nothing works. I. NEED. HELP


Volunteer Moderator
Volunteer Moderator

For payment issues it would be best to submit a support ticket:


Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2

Community Manager
Community Manager

Hey there! We'd like to look into this with you. Could you please click here to submit a ticket? Thanks!