I had a quest 2 before, to mainly play vrchat. after I installed ovr for playspace, my left trigger suddenly no longer works in game. I've asked others and no one there has run into the same issue. today I got a brand new quest 2, uninstalled both vrchat and ovr, and the trigger still wont work. I don't know what else to try.
Hi there, @Moxycotin! We know having controller input issues can really take the fun out of VR, so we'd be glad to lend a hand with that! To help us get a better grasp of what might be causing this for you, we'd like you to try out and answer a few things for us. When you get the chance, please go through the following:
To clarify, what specific OVR software did you install, and from where?
Does the left controller trigger have input issues in all environments/apps you've tried, or do you only notice it in VRChat? If you haven't already, please test this in a different app for us!
Are you using your headset standalone, or connected to a PC?
Please remove the battery for at least 30 minutes, and try some fresh/new AA batteries when you try again. If your controller needs a firmware update, this could help it push through.
Hard reboot your headset:
Turn off your headset.
Firmly hold the power and volume down (-) buttons on your headset simultaneously for about a minute, or until the boot screen loads on your headset.
Use the volume buttons on your headset to highlight 'Boot device' and press the power button to complete that.
We look forward to hearing from you, so take your time with that and get back to us when you can!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey, hey! We're checking in to make sure you were able to get that controller trigger issue fixed, or if you've run into any further trouble with that at all. No user should have to deal with a loss of function for long, and we want to make sure everything went smoothly for you along the way. Please don't hesitate to reach back out, as we'd love to help!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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