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link cable not working for HP Envy laptop

vanillapoke
Level 2

I bought the official oculus link cable but it won't connect to my laptop how can I remedy this?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey @vanillapoke! It's strange to hear that the cord isn't working properly. Are you sure the port and cable match? Do you have another computer you could try using the headset and cord with to check and make sure it's an issue with the cord and not the laptop?